Privacy Policy

3.1 Personal Information

• Account Information: username, email address, phone number (optional), date of birth (if you provide it or if the App requires it for age confirmation).
• Profile Information: profile picture (optional), bio, preferred language, location (city/region).
• Payment Information (Donations/Support): donations/support contributions are processed via Stripe and/or PayPal. We do not store full credit card numbers on our systems.

3.2 Location Data

• Precise Location: GPS coordinates when you participate in cleanups, create reports/tags, or use map-based features (e.g., heat maps).
• Approximate Location: city/region for displaying nearby events, partners, and leaderboards.
• Location History: locations related to your submitted cleanups/reports may be stored for impact tracking and map features.

You can disable location services in your device settings, but this may limit functionality.

3.3 Photo & Camera Data

• Trash Photos: photos you upload for verification and community features.
• Metadata: EXIF data (such as location and timestamp) may be processed to verify authenticity and prevent fraud (depending on your device and settings).
• Face Blur: if you use face blurring or privacy protection features, faces may be blurred.

No facial recognition: We do not use facial recognition to identify individuals. Any face detection is used only for privacy protection (e.g., blurring) and not for identification.

3.4 Usage & Activity Data

• Gamification/Impact Data: trash collected (e.g., kg), TrashCoins earned, missions completed, leaderboard rankings, event participation.
• App Interactions: screens visited, features used, time spent, button clicks.
• Device Information: device type, OS version, app version, device identifiers, IP address, language settings.
• Crash & Performance Data: error logs and crash reports.

3.5 Communications

• Support Requests: messages you send to support.
• Push Notifications: device tokens to send notifications.
• Email/SMS (if used): account verification, security alerts, and important updates (depending on features enabled).

3.6 Social & Community Data

• Community Content: posts, impact messages, comments, likes, shares.
• Event Participation: events you join or organize.
• Partner Interactions: rewards redeemed, partner location interactions (as needed to deliver the reward flow).

4.1 Core App Functionality

• cleanup/report verification (including AI/photo-based checks)
• awarding TrashCoins and enabling reward redemption
• leaderboards, rankings, achievements
• heat maps and impact visualization
• missions/challenges and progress tracking
• community events (discovery, participation, organizing)

4.2 Account Management

• authentication and account administration
• verification (email/phone OTP if implemented)
• password recovery and security
• saving preferences and settings

4.3 Payments & Donations (Support)

• processing in-app support/donations via Stripe/PayPal
• fraud prevention and payment security checks
• accounting/recordkeeping where required by law

4.4 Communication

• push notifications (missions, events, achievements, rewards)
• service messages and important updates
• customer support responses

4.5 Improvement & Analytics

• monitoring performance and fixing bugs
• understanding feature usage and improving UX
• A/B testing where applicable
• improving AI verification accuracy

4.6 Safety & Security

• preventing fraud and manipulation (e.g., fake cleanups, TrashCoin abuse)
• content moderation and enforcing community rules
• legal compliance and responding to lawful requests

6.1 Service Providers

We use trusted service providers to operate Alami (hosting, infrastructure, analytics, customer support tooling). Providers are expected to protect data and process it only as instructed.

6.2 Partner Businesses

When you redeem rewards:

• we may share your username and reward redemption details with the partner to fulfill the redemption.
• we do not share sensitive data like payment details, full location history, or your original photos with partners unless required for the specific redemption flow.

6.3 Payments

Stripe and PayPal process payments/donations. They receive the data necessary to complete the transaction and may process it under their own policies.

6.4 Legal Requirements

We may disclose information if required by law, regulation, or legal process, or to protect safety, prevent illegal activity, or enforce our policies.

6.5 Business Transfers

If Alami is acquired, merged, or reorganized, your data may be transferred to the new owner (you will be notified where required).